SMS Messaging Policy

This policy describes the two text messaging programs operated by DL Solutions LLC: property inquiry texts (informational) and marketing texts (marketing). It covers what each program sends, how consent is collected, message frequency and rates, how to stop or get help, and how consent is recorded. The current consent-language versions are informational-v2 · marketing-v2.

Purpose. Non-marketing text messages related to a property inquiry you have submitted, including responses to your questions, appointment and walkthrough reminders, follow-ups, and transaction updates.

• —Message types: responses to your questions, appointment and walkthrough reminders, follow-ups about your inquiry, and transaction updates if a transaction proceeds.
• —Status: optional. You can submit a property inquiry without joining this program.
• —How you join: the unchecked “Property inquiry texts” checkbox on the final step of our property form, next to the Privacy Policy and Terms & Conditions links.

The exact language shown at opt-in is:

By checking this box, I agree to receive non-marketing text messages from DL Solutions LLC related to my property inquiry, including responses, appointment reminders, follow-ups, and transaction updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of receiving an offer or using our services.

Purpose. Recurring marketing text messages about our real estate services, property-buying information, offers, and promotions. These are recurring promotional messages, separate from anything about a specific inquiry.

• —Message types: real estate service updates, property-buying information, offers, and promotions.
• —Status: optional. Marketing texts are never a condition of an inquiry, an offer, or any service.
• —How you join: a second, separate unchecked “Marketing texts” checkbox on the same step of the property form.

The exact language shown at opt-in is:

By checking this box, I agree to receive recurring marketing text messages from DL Solutions LLC regarding real estate services, property-buying information, offers, and promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of receiving an offer or using our services.

Consent is collected only through the property form, and only by an affirmative checkbox check. The complete workflow:

• —You enter the property information first: address, property type, situations, timeline.
• —Your phone number is entered on the final step, as a contact detail — entering it is not consent to receive text messages.
• —Two separate checkboxes appear, one per program, both unchecked by default: Property inquiry texts (optional) and Marketing texts (optional).
• —You check zero, one, or both boxes. Checking a box is the only way to opt in to that program.
• —You submit. Submitting with neither box checked is a complete, valid submission — neither program messages you.

Consent is never bundled with accepting the Terms & Conditions or Privacy Policy, never inferred from a phone number, and never assumed from a prior conversation or inquiry.

Message frequency varies — it depends on where your inquiry stands and, for marketing texts, on what is worth sending. You will not be messaged daily.

Message and data rates may apply. DL Solutions LLC does not charge for text messages; any charges come from your own carrier plan.

Reply STOP to opt out at any time. After you reply STOP you receive one confirmation message and no further texts from the number you replied to. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT work the same way. Both of our programs are sent from the same number, so replying STOP stops both — it is an instruction to the messaging network, not a per-program setting. If you want to change which program you receive without stopping all texts, call or email us and we will set that for you. You can also ask us to stop by phone. Opting out never affects your property inquiry or any offer.

If you opted out by text and later want texts again, reply START (or UNSTOP) to the same number you sent STOP to — that is what tells the messaging network to deliver to you again. Checking a consent box again on a new property inquiry records a new, separate consent, and we keep it the same way as the first one, but on its own it does not lift a STOP you sent by text.

Reply HELP for help of either program, or contact us directly at 804-492-7560 or dennis@dlsolutionsproperties.com.

Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed, and availability is subject to your carrier's coverage and terms.

Mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Consent you give to DL Solutions LLC is never transferred to or shared with another business, and consent given to another business does not apply here. Service providers that deliver our messages process mobile information only on our behalf. The full statement is in our Privacy Policy.

For each submission we record, per program: the phone number, the program, whether you opted in, the exact consent language and version shown (informational-v2 · marketing-v2), the time of consent where you opted in, the page address where consent was shown, and the technical context of the submission (IP address, user-agent, and attribution). A declined checkbox is recorded too — it is the record that says we must not text that number. Records are kept to honor your choices and to satisfy carrier and legal requirements.

Questions about either program: DL Solutions LLC. 804-492-7560. dennis@dlsolutionsproperties.com.

If a program's purpose, frequency, or consent language changes, this policy and the checkbox text change first, and the consent version number increases. What you agreed to is always the version recorded with your submission.

Representative examples of what each program looks like in practice:

• —DL Solutions: Hi Maria, this is Dennis. I received the details on 123 Maple St. Is Thursday at 10am good for a quick walkthrough? Reply STOP to opt out.
• —DL Solutions: Reminder, we're scheduled to see the property tomorrow at 10am. Reply HELP for help, STOP to opt out.
• —DL Solutions: We acquire houses, townhomes and land in their present condition nationwide. Have a property to discuss? Reply to this message. Msg freq varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Questions about this policy: dennis@dlsolutionsproperties.com · 804-492-7560.